- Shipping Information
Awesome designs, unrivalled quality, great service.
We deliver directly to your home or work, with the promise your order will arrive in perfect condition. Most orders arrive in 3-5 business days.
Returns: Granted Without Question
If you aren't 100% delighted with your order, you are welcome to a full refund or an exchange. Please email firstname.lastname@example.org
for return address information.
We're so confident you will be delighted by your purchase, we offer a 1 Year Guarantee on all bikes. For more information, please visit Terms
Bikes and Large Items
- Beach bikes, balance bikes and child seats are delivered at the following flat rates to anywhere in Australia*:
- Beach bikes $39 per bike
- Balance bikes $19 per bike
- Child seats $19 per seat
*Please note: remote / rural areas in Australia can incur an extra delivery fee. This will be quoted once your order has been received and reviewed.
- Once payment has cleared, your beach bike will be despatched within 5 working days.
- Business addresses preferred to ensure someone is there to sign for your bike.
- The service is door to door, and if you are not home at the time of delivery a calling card will be left. You will need to call the courier company to arrange collection from your nearest depot.
- If you would like to organise a second delivery drop rather than collect from the depot, the courier may charge a fee.
- We will provide you with a consignment number to track your bike.
- Only pay once for shipping, no matter how many items you order.
- The postage fee is based on the weight and size of the biggest item.
- We use Australia Post, Fastway Couriers and Couriers Please for shipping accessories.
- Please allow 10 working days for delivery.
If you need more guidance, please get in touch